Returns & Exchanges
At Cellumove, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all garment tags are attached and the products are in their original, unworn condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.